Does nineloops replace my accounting, email or identity provider?

No. Accounting, ERP, payment processing, email, calendar and identity providers stay external by design. nineloops connects to them so their context appears alongside your projects, clients and people.

How do I know which system owns a field?

Each integration page states which direction data moves and which system owns each field, so it is always clear whether nineloops or the provider is the source of truth.

What happens when a connection breaks?

nineloops shows a clear state such as token expiring, permission missing or provider unavailable, names the current owner, and offers a reconnect action so the right person can restore it.

Can we build our own integration?

Yes. Enterprise teams and approved partners can use the versioned API, OAuth applications, scoped tokens, webhooks and a sandbox. External applications follow the same permission rules as the product.

Connect the services you still need. Keep nineloops as the working context.

Use approved integrations for specialist services, external channels and existing systems without rebuilding the company process around each one.

nineloops connects the process, not just the data

Some services stay external by design. nineloops links the work in Spaces, Docs, CRM, Finance and the rest to the providers your company already pays for, so context and results flow back to the people doing the work.

We do not replace every provider: Accounting, email, calendar and identity providers stay where they are. nineloops connects to them rather than asking you to migrate off them, and where a connection is configured but not yet syncing we say so on the page rather than in the small print.
External by design: Meta platforms, WhatsApp, media data providers and cloud storage remain external services. nineloops brings their events and actions into the workspace where projects and clients live.
One working context: Connected services feed Spaces, Docs, CRM and People so a task, a client record or a campaign carries its external context instead of living in a separate tool.

Connect across communication, finance, identity and media

Approved integrations group around the work your company already does.

Communication: Gmail threads and Google Calendar events sync two ways into Home, so your mail, your meetings and your tasks sit on one screen and an email becomes a task in a click.
Messaging: WhatsApp Business links to the shared inbox so replies and inbound messages run through the same workspace as your clients and campaigns.
Finance: Finance holds credentialled connections to the major accounting packages so your accountant keeps their system of record. To be plain about the limits: the two way sync is configured but not yet running, and nineloops does not collect card or bank payments against an invoice.
Identity: Sign in with Google or Microsoft, or connect your own identity provider over SAML 2.0 or OIDC, with SCIM provisioning so joiners, leavers and access follow your existing directory.
Media data: Monitoring ingests online news through Google News, the major wire and trade feeds, and any RSS source you add, so mentions land next to the clients and campaigns they relate to. Print, broadcast and social sources are not ingested yet.
Storage, files and developer tools: Automations can POST to any webhook, so a custom application can take part in the same workflows. Files are stored by nineloops itself rather than mounted from an outside drive.

Every integration is documented the same way

Each integration page states exactly how the connection behaves so there are no surprises after setup.

What connects and which way data moves: The page states what connects, which direction data flows and which system owns each field, so it is clear what nineloops writes and what the provider keeps.
Permissions and setup: Required permission, setup steps, sync frequency and the supported events and actions are listed before you connect.
Limits and responsibilities: Limitations, data handling, pricing responsibility and troubleshooting are written out so teams know what each side covers.

See the state of every connection at a glance

nineloops shows the live status of each integration so problems surface before they break a workflow.

Clear states: Connected, action required, permission missing, token expiring, provider unavailable and rate limited are shown plainly, not buried in logs.
Sync and history: Sync delayed warnings and the last successful event tell you whether data is current and when it last moved.
Ownership and recovery: The current owner of each connection is visible, and a reconnect action lets the right person restore it without a support ticket.

Build on nineloops with the same permission rules as the product

Enterprise teams and approved partners can extend nineloops through a documented platform. External applications follow the same permission rules as the product.

API and authentication: A versioned API, OAuth applications, scoped tokens and service accounts let custom applications act with exactly the access they are granted.
Events and reliability: Webhooks, an event catalogue, idempotency and rate limits keep integrations predictable as volumes grow.
Operations and safety: Usage logs, secret rotation, a sandbox and documentation let teams test, audit and run integrations responsibly.

Questions

Does nineloops replace my accounting, email or identity provider?: No. Accounting, ERP, payment processing, email, calendar and identity providers stay external by design. nineloops connects to them so their context appears alongside your projects, clients and people.
How do I know which system owns a field?: Each integration page states which direction data moves and which system owns each field, so it is always clear whether nineloops or the provider is the source of truth.
What happens when a connection breaks?: nineloops shows a clear state such as token expiring, permission missing or provider unavailable, names the current owner, and offers a reconnect action so the right person can restore it.
Can we build our own integration?: Yes. Enterprise teams and approved partners can use the versioned API, OAuth applications, scoped tokens, webhooks and a sandbox. External applications follow the same permission rules as the product.

Need nineloops to connect to a system you already use?

Request an integration or read the API documentation to start building on nineloops.