Plans, seats and what changes when you upgrade
Plans and billing · nineloops support
Every paid plan includes every app. Plans differ only by seats, storage, monthly Levi AI and support.
No app sits behind a higher tier. Every paid plan includes the complete workspace, Communications included. Paid plans differ by only four things: how many people, how much storage, how much monthly Levi AI, and the level of support.
Free
Every workspace starts free for up to five people with Home, Chat, Docs, Spaces and Levi AI, and 5 GB of storage. There is no card and no time limit.
Paid plans
- Starter. Up to 10 seats, 100 GB storage, 1M Levi tokens a month, email support.
- Growth. Up to 30 seats, 500 GB storage, 3M Levi tokens a month, priority email support.
- Agency. Up to 75 seats, 2 TB storage, 8M Levi tokens a month, priority support and onboarding.
- Enterprise. Unlimited seats, SSO and SAML, dedicated support, custom terms and a security review.
Upgrading
Add a paid plan from Settings, then Billing, in a click. You keep everything you have built, and every app, Communications and the extra seats switch on the moment payment goes through.
Monthly or annual
Annual billing is about 15% cheaper per month than paying month to month, and is billed once a year. You can move between monthly and annual at any time from the billing portal.
Paid plans renew automatically so your team never loses access, and you authorise that at checkout. Cancel or switch at any time in Settings, then Billing. If a renewal payment fails we email you straight away so you can update the card.
More in Plans and billing
Still stuck?
Raise a ticket and a person who works on nineloops will pick it up.
<a href="/support">All support articles</a>